文章基本信息

标题：The Implementation of lean production and quality methods at the shop floor: Case Studies in the household appliance industry
本地全文：下载
作者：Alessandra Rachid
期刊名称：Qualit@s Revista Eletrônica
印刷版ISSN：1677-4280
出版年度：2016
卷号：17
期号：2
页码：132-151
语种：English
出版社：Universidade Estadual da Paraíba
摘要：The purpose of the proposed text is to analyze the implementation of different methods from lean production and other quality methods at the shop floor of three companies of household appliances in Brazil. The research involved interviews with managers and supervisors of production, quality, and human resources department and also with shop floor workers from different production areas, in order to find out the operations management methods adopted and the workers’ involvement in their use. Many methods related to lean production foresaw the involvement of workers or even that they would be the primarily responsible for their use. However, practices adopted more recently, such as Six Sigma, don’t have the same emphasis to employees involvement compared to practices adopted in previous decades. The proposed text will examine how this issue has evolved in literature and at the companies surveyed, exploring also some potential explanations for the observed limitations.
关键词：Lean production;Quality methods;Six sigma;Shop floor workers;Household appliance industry