文章基本信息

标题：ENTERPRISE RESOURCE PLANNING SYSTEMS IN BRAZIL: THE CASE OF THE SAP R/3 AT COELBA
本地全文：下载
作者：Spínola ; Lúcia Luz ; Monteiro 等
期刊名称：Gestão e Planejamento
印刷版ISSN：1516-9103
电子版ISSN：2178-8030
出版年度：2010
卷号：10
期号：1
语种：English
出版社：Universidade Salvador (UNIFACS)
摘要：The purpose of this paper is to analyze business benefits of European Enterprise Resource Planning (ERP) systems in Brazil by means of a case study carried out in the Electrical Energy Company of Bahia – COELBA, which has been acquired by the Spanish group IBERDROLA. In order to do so, two frameworks for assessing benefits of ERP systems will be compared and combined, creating a new one, and offering a comprehensive criteria for the evaluation of results achieved by these systems. The proposed model is then applied to the company through interviews and questionnaires with its managers and workers concerning the acquisition and use of the German SAP/R3 information system.
关键词：Tecnologia da Informação;Sistemas ERP;Gestão Estratégica