文章基本信息

标题：Modelos de decisión bajo una perspectiva de análisis de sus procesos.
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作者：Fernando Lámbarry Vilchis ; Luis Arturo Rivas Tovar ; María del Pilar Peña Cruz 等
期刊名称：Universidad y Sociedad
电子版ISSN：2218-3620
出版年度：2010
卷号：12
期号：18
页码：146-173
语种：Spanish
出版社：Universidad de Cienfuegos
摘要：Executives must walk in a fine line between two ends: by a part, the arbitrary decision making without a rigorous study of the problematic situation, being based on hunches or intuition; on the other hand, to lean too much in rational and quantitative analyses. The decisions generally are not taken by a single executive, requires of the participation of certain groups involved in the problematic one and in this social sense, it is doubtless that, sometimes, conflict of interests coexists frustating the participating and collaborative context on the solution and implantation have arisen from decisions; whereas on the other hand, contexts arise where the collaboration is converted in consensus solutions.
关键词：decision making process;conflict;consensus building;proceso de toma de decisiones;conflicto;consensos