文章基本信息

标题：What users actually do: a study of service-seeking behaviour in an academic library
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作者：Kathryn Ray ; Michael Heine ; Ian Winkworth 等
期刊名称：LLJournal
印刷版ISSN：1930-1693
出版年度：2000
卷号：24
期号：76
页码：18-25
语种：English
出版社：Student of the Ph. D. Program of the Hispanic and Luso-Brazilan Languages and Literatures Cuny - The Graduate Center
摘要：This article describes what is believed to be an innovative methodology for capturing the patterns and sequence of users' information service-seeking behaviour in one academic institution. The article outlines the thinking behind and development of this methodology; its application in terms of collecting data: and highlights the general results that emerged.
关键词：information service-seeking behaviour;academic libraries;behaviour;methodology;academic library use