文章基本信息

标题：The Relationship among Social Capital, Service Types and Service Innovation Performance in Logistics Enterprises
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作者：Xue Tian ; Chen Wang ; Xiaoyi Li 等
期刊名称：American Journal of Industrial and Business Management
印刷版ISSN：2164-5167
电子版ISSN：2164-5175
出版年度：2016
卷号：06
期号：08
页码：900-913
DOI：10.4236/ajibm.2016.68087
语种：English
出版社：Scientific Research Publishing
摘要：This study focuses on the relationship of social capital, service innovation types and service innovation performance. Through the empirical research on 210 logistics enterprises, we will find that vertical relationship capital can only promote the incremental service innovation, horizontal relationship capital can only promote the breakthrough service innovation, and social relationship capital can promote both types of service innovation. Both the two types of service innovations can improve the enterprise’s service innovation performance. Finally, the research puts forward suggestions for logistics enterprises and points out the limitations and trend for future research.
关键词：Social Capital;Service Innovation Type;Service Innovation Performance