文章基本信息

标题：The Process of Solving Complex Problems
本地全文：下载
作者：Fischer, Andreas ; Greiff, Samuel ; Funke, Joachim 等
期刊名称：The Journal of Problem Solving
印刷版ISSN：1932-6246
电子版ISSN：1932-6246
出版年度：2012
卷号：4
期号：1
页码：3
DOI：10.7771/1932-6246.1118
出版社：Purdue University
摘要：This article is about Complex Problem Solving (CPS), its history in a variety of research domains (e.g., human problem solving, expertise, decision making, and intelligence), a formal definition and a process theory of CPS applicable to the interdisciplinary field. CPS is portrayed as (a) knowledge acquisition and (b) knowledge application concerning the goal-oriented control of systems that contain many highly interrelated elements (i.e., complex systems). The impact of implicit and explicit knowledge as well as systematic strategy selection on the solution process are discussed, emphasizing the importance of (1) information generation (due to the initial intransparency of the situation), (2) information reduction (due to the overcharging complexity of the problem’s structure), (3) model building (due to the interconnectedness of the variables), (4) dynamic decision making (due to the eigendynamics of the system), and (5) evaluation (due to many, interfering and/or ill-defined goals).
关键词：Complex Problem Solving; CPS; Operative Intelligence; Dynamic Problem Solving; Dynamic Decision Making; Expertise