文章基本信息

标题：Web 2.0 Use and Knowledge Transfer: How Social Media Technologies Can Lead to Organizational Innovation
本地全文：下载
作者：Namjoo Choi ; Kuang-Yuan Huang ; Aaron Palmer 等
期刊名称：Electronic Journal of Knowledge Management
电子版ISSN：1479-4411
出版年度：2014
卷号：12
期号：3
页码：174-184
出版社：Academic Conferences International Limited
摘要：The concept of Web 2.0 has gained widespread prominence in recent years. The use of Web 2.0 a pplications on an individual level is currently extensive, and such applications have begun to be implemented by organizations in hopes of boosting collaboration and driving innovation. Despite this growing trend, only a small number of theoretical perspectives are available in the literature that discuss how such applications could be utilized to assist in innovation. In this paper, we propose a theoretical model explicating this phenomenon. We argue that organizational Web 2.0 use fosters the emergence and enhancement of informal networks, weak ties, boundary spanners, orga nizational absorptive capacity, which are reflected in three dimensions of social capital, structural, relational, and cognitive. The generation of social capital enables organizational knowledge transfer, which in turn leads to organizational innovation. Based on this model, suggestions for organizations to facilitate this process are also provided, and theoretical implications are discussed.
关键词：innovation; knowledge transfer; social capital; web 2.0