文章基本信息

标题：A Systematic Approach to Knowledge Audit: A Literature Review
本地全文：下载
作者：Ushe Makambe
期刊名称：Information and Knowledge Management
印刷版ISSN：2224-5758
电子版ISSN：2224-896X
出版年度：2015
卷号：5
期号：1
页码：98-105
语种：English
出版社：International Institute for Science, Technology Education
摘要：The importance of effective Knowledge Management in the 21 st century knowledge economy cannot be further emphasised. The most critical step in managing knowledge effectively is an organisation’s ability to identify knowledge gaps, that is, determining what knowledge is required, where it is required, and who requires that knowledge. This is tantamount to carrying out a knowledge audit. This paper seeks to identify the views of Knowledge Management authors on what a knowledge audit is all about and the purpose it serves. It also outlines their views on the specific objectives a knowledge audit is meant to achieve and the organisational circumstances warranting the carrying out of an audit. The paper also outlines Knowledge Management authors’ views on what aspects should be included in a knowledge audit and the steps that should be followed in carrying out a knowledge audit. Finally, a knowledge audit model focusing on the organisation’s core processes is outlined.
关键词：Knowledge Management; knowledge audit; knowledge needs; knowledge inventory; knowledge map; knowledge audit model.