文章基本信息

标题：What users actually do: a study of service-seeking behaviour in an academic library
其他标题：What users actually do: a study of service-seeking behaviour in an academic library
本地全文：下载
作者：Kathryn Ray ; Michael Heine ; Ian Winkworth 等
期刊名称：Library Information Research : Research into Practice for Information Library Services
印刷版ISSN：1756-1086
电子版ISSN：1756-1086
出版年度：2000
卷号：24
期号：76
页码：18-25
语种：English
出版社：CILIP Library & Information Research Group
摘要：This article describes what is believed to be an innovative methodology for capturing the patterns and sequence of users' information service-seeking behaviour in one academic institution. The article outlines the thinking behind and development of this methodology; its application in terms of collecting data: and highlights the general results that emerged.
关键词：information service-seeking behaviour; academic libraries; behaviour; methodology; academic library use