文章基本信息

标题：Effect of Relational Coordination Issues in Health Care System Is Measuring By Hypothesis and Questionnaire Framework
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作者：T.Kamatchi ; B.Radha krishan ; Dr.P.L.K.Palaniyappan 等
期刊名称：International Journal of Innovative Research in Science, Engineering and Technology
印刷版ISSN：2347-6710
电子版ISSN：2319-8753
出版年度：2014
期号：ICIET
页码：1362
出版社：S&S Publications
摘要：This paper aims to improve Health caresystem in Indian hospitals by using relationalcoordination, especially in selected hospitals for betterQuality of care and patient perceived. The case studyapproach was used to consider the relational coordinationparameter. Therefore, it studies a specialized hospital inIndia to improve the service. This specific hospital, highlystructured, with more inter departments is selected so thatit can be benefited by our project. Selection of parametersfor RC from the detailed literature review. Some of thefollowing parameters are identified from the review likeshared goals, shared knowledge, mutual respect, andcommunication. By the identified parameter thequestionnaire can be framed for case study. So that itresult in better improvement within departments. There isa need to discuss relational coordination parameter. It isalso limited because it considers one specialized hospital,thus the result of this research cannot be generalized toother specialized hospitals, but only to this hospital. Thus,this research expands the concept of coordinationparameter, particularly to hospitals, and the paper fills thisgap in the literature which could be further explored.
关键词：Relational Coordination; Effective;Communication; Patient Perceived.