文章基本信息

标题：Transformational and Transactional Factors for the Successful Implementation of Enterprise Architecture in Public Sector
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作者：Lee, Seogjun ; Oh, Seung Woon ; Nam, Kichan 等
期刊名称：Sustainability
印刷版ISSN：2071-1050
出版年度：2016
卷号：8
期号：5
出版社：MDPI, Open Access Journal
摘要：Enterprise architecture (EA) is one of the most important and effective tools for delivering high-quality e-government services to citizens. In this study, we used organizational performance and change theory to determine factors that contribute to the successful implementation of EA. We classified these factors as one of two types: transformation change (TFC) and transactional change (TSC). To identify these factors, we collected survey data from Korean public sectors that have implemented EA for years. Results show that while EA management systems (EAMS) and EA guidelines directly affect EA performance, laws and regulations, and EA organization exert an indirect effect. Further, top management support had both direct and indirect effect on EA performance. Ultimately, the findings produced by this study have implications for government institutions that plan to implement EA.
关键词：e-government; enterprise architecture; change management; organizational change; information and communication technologies (ICT)