文章基本信息

标题：A Framework for Evaluating Cloud Computing User’s Satisfaction in Information Technology Management
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作者：Nazanin Pilevari ; Abbas Toloie Eshlaghy ; Maryam Sanaei 等
期刊名称：International Journal of Management and Business Research
印刷版ISSN：2228-7019
电子版ISSN：2228-7027
出版年度：2012
卷号：1
期号：4
页码：231-240
语种：English
出版社：Islamic Azad University
其他摘要：Cloud computing is a new discussion in enterprise IT. It has already become popular in terms of distributed technology in some companies. It enables managers to setup and run the intended businesses by avoiding excessive spending on computers, software and hiring expert staff, which proves to be cost effective. Cloud computing also helps users pay for the IT services without spending massive amounts for integration, maintenance or management of the IT infrastructure. In this paper, we have tried to present a model for evaluating user’s satisfaction in cloud computing. Therefore, a conceptual model has been constructed considering attributes such as (security, efficiency and performance, adaptability, and cost) to evaluate cloud computing users satisfaction in an Internet Service Provider (ISP) companies in Iran. To avoid any ambiguities which are caused by linguistic methods, in this evaluation model we have used Fuzzy Inference System (FIS).
其他关键词：Cloud computing ; Internet service provider ; Fuzzy Inference System ; Users Satisfaction