文章基本信息

标题：Empirical Study on the Effects of Leader’s Verbal Communication Style on Employee’s Job Satisfaction
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作者：Wenchen Guo ; Tingting Li ; Ning Wu 等
期刊名称：Journal of Human Resource and Sustainability Studies
印刷版ISSN：2328-4862
电子版ISSN：2328-4870
出版年度：2015
卷号：03
期号：04
页码：211-227
DOI：10.4236/jhrss.2015.34027
语种：English
出版社：Scientific Research Publishing
摘要：This article investigates the potential mediating role of work engagement/job burnout in the relationships of leader’s verbal communication style and job satisfaction. Results suggest that autocratic verbal communication style leads to low job satisfaction. To the contrary, supportive verbal communication style results in high job satisfaction. Furthermore, work engagement plays an intermediating role between leader’s verbal communication style and job satisfaction. Although job burnout plays a mediation role between autocratic verbal communication style and job satisfaction, the mechanism is non-existent between supportive verbal communication style and job satisfaction. The article revealed the significance of leader’s verbal communication style, as well as the diversities, which affected job satisfaction and thus influenced job performance.
关键词：Leader’s Verbal Communication Style;Job Satisfaction;Work Engagement;Job Burnout