文章基本信息

标题：A Study of Key Critical Success Factors (CSFs) for Enterprise Resource Planning (ERP) Systems
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作者：H. Gupta ; K. T. Aye ; R. Balakrishnan 等
期刊名称：International Journal of Computer and Information Technology
印刷版ISSN：2279-0764
出版年度：2014
卷号：3
期号：4
页码：813
出版社：International Journal of Computer and Information Technology
摘要：Corporate adopt Enterprise Resource Planning System hoping to increase the efficiency and productivity of employees and ultimately increase sales revenue. However, many companies end up paying high price to implement the Enterprise Resource Planning System without benefiting from such systems. Most of these failures arise with Small and Medium Enterprises and resulted in many Small and Medium Enterprises refuse to take the initial step and invest in an Enterprise Resource Planning System. There is a lack of consolidation of literature documenting the success and failure factors behind it. This paper aims at consolidating the key critical success factors that typically govern the outcome of implementing Enterprise Resource Planning System in Small and Medium Enterprises. In this paper we attempt to relate the main critical success factors with the management decisions. Further, the critical success factors are ranked based on the importance to the success of the Enterprise Resource Planning System implementation.
关键词：ERP; success factors; CSF; SME; developing ; countries; implementation; planning