文章基本信息

标题：Remote Asynchronous Testing: A Cost-Effective Alternative for Website Usability Evaluation
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作者：Rob Martin ; Majed Al Shamari ; Mohamed E.Seliaman 等
期刊名称：International Journal of Computer and Information Technology
印刷版ISSN：2279-0764
出版年度：2014
卷号：3
期号：1
页码：99
出版社：International Journal of Computer and Information Technology
摘要：current literature suggests that the performance of in-lab and remote usability testing methods results in similar findings. However, developers still view usability testing as an expensive process that requires streamlining and improvement. This paper attempts to discover if remote testing is a viable alternative to laboratory based testing and to evaluate the costs of laboratory and remote usability testing to confirm the cost benefits of remote asynchronous testing. Therefore, a remote asynchronous usability evaluation was conducted on a selected website while a laboratory-based usability evaluation was also conducted as a control group. The results reported that , remote testing can be considered of comparable or higher quality than laboratory testing when analyzing the similarities and differences of both testing methods. Remote testing was also reported to use up to 15 days less direct evaluator/consultant involvement, which resulted in cheaper costs per problem.
关键词：remote usability testing; in-lab testing; usability ; testing cost