文章基本信息

标题：A Performance Evaluation for IT/IS Implementation in Organisation: Preliminary New IT/IS Capability Evaluation (NICE) Model
本地全文：下载
作者：Hafez Salleh ; Nor Azlinda Mohamed Sabli ; Azlan Shah Ali 等
期刊名称：Journal of Design and the Built Environment
印刷版ISSN：1823-4208
电子版ISSN：2232-1500
出版年度：2011
卷号：1
出版社：University of Malaya
摘要：Most of the traditional IT/IS performance measures are based on productivity and process, which mainly focus on method of investment appraisal. There is a need to produce alternative holistic measurement models that enable soft and hard issues to be measured qualitatively. A New IT/IS Capability Evaluation (NICE) framework has been designed to measure the capability of organisations to"successfully implement IT systems" and it is applicable across industries.The idea is to provide managers with measurement tools to enable them to identify where improvements are required within their organisations and to indicate their readiness prior to IT investment. The NICE framework investigates four organisational key elements: IT, Environment, Process and People, and is composed of six progressive stages of maturity that a company can achieve its IT/IS capabilities. For each maturity stage, the NICE framework describes a set of critical success factors that must be in place for the company to achieve each stage
关键词：evaluation; information technology; information system; maturity model success