文章基本信息

标题：Impact of Health Care Employees’ Job Satisfaction On Organizational Performance Support Vector Machine Approach
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作者：Cemil Kuzey
期刊名称：European Journal of Economic and Political Studies
印刷版ISSN：1307-6000
电子版ISSN：1307-6035
出版年度：2012
期号：1
页码：65-89
语种：English
出版社：Fatih University
摘要：This study was undertaken to search for key factors that contribute to job satisfaction among health care workers, and also to determine the impact of these underlying dimensions of employee satisfaction on organizational performance. Exploratory Factor Analysis (EFA) was applied to initially uncover the key factors, and then, in the next stage of analysis, a popular data mining technique, Support Vector Machine (SVM) was employed on a sample of 249 to determine the impact of job satisfaction factors on organizational performance. According to the proposed model, the main factors were revealed to be management’s attitude, pay/reward, job security and colleagues.