文章基本信息

标题：TAM-based external factors related to ERP solutions acceptance in organizations
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作者：Simona Sternad Zabukovsek ; Samo Bobek
期刊名称：International Journal of Information Systems and Project Management
印刷版ISSN：2182-7796
电子版ISSN：2182-7788
出版年度：2013
卷号：1
期号：4
DOI：10.12821/ijispm010402
出版社：SciKA
摘要：To improve the efficiency and effectiveness of ERP solutions use, understanding of critical success factors of ERP solutions assimilation in organizations is crucial. The technology acceptance model (TAM) proposed by Davis (1989) has been the mo st widely used model for researching user acceptance and usage of IT/IS. The purpose of this paper is to extend the original TAM with groups of external factors which impact actual ERP system use. First, we focus on ERP system use in companies' maturity phase. Second, we expose and examine three groups of external factors which influence ERP usage. The model was empirically tested using data collected from a survey of ERP users in 44 organizations. Survey data have been collected from ERP users who have been exposed to an ERP system which has operated for more than one year. The proposed research model was analyzed using the PLS approach
关键词：Enterprise Resource Planning (ERP); Technology Acceptance Model (TAM); Partial Least Squares (PLS); maturity ; model; work compatibility