文章基本信息

标题：Supply Chain Management as a Competitive Strategy for Costs Reduction: A case study in two small manufacturing companies
本地全文：下载
作者：Hamilton Pozo ; Sergio Luiz do Amaral Moretti ; Marielys Siqueira Bueno 等
期刊名称：Business and Management Review
印刷版ISSN：2047-0398
电子版ISSN：2047-0398
出版年度：2014
卷号：3
期号：12
页码：07-18
出版社：Global Research Society
摘要：This paper presents the results of an investigation into the supply chain management (SCM) that was developed and implemented in two small manufacturing companies in Campo Limpo Paulista/BR. The goal was to provide conditions for strategic decision making to prioritize the implementation of SCM in small-sized companies and to achieve agility, flexibility, and lower costs for the operations system. The model of strategic priority, particularly regarding costs, was developed to measure customer satisfaction and work opposite the new operating model. The knowledge of certain values of customer satisfaction is not enough, however; the administrator also needs to know the vectors of customer satisfaction with their service costs to be able to influence the actions for the chain positively. The results of the analysis and implementation of SCM by several small-sized companies in Brazil as well as the result of this work lead to companies achieving greater competitiveness in their particular market
关键词：Logistics costs; supply chain management; strategy; competitiveness