文章基本信息

标题：BUSINESS PROCESS MANAGEMENT (BPM) USING ERP SYSTEMS IN THE FOOD INDUSTRY
本地全文：下载
作者：Guilherme Herique Alves Borges ; Paulo Henrique De Souza Bermejo ; Andrè Luiz Zambalde 等
期刊名称：Business and Management Review
印刷版ISSN：2047-0398
电子版ISSN：2047-0398
出版年度：2013
卷号：3
期号：6
页码：18-27
出版社：Global Research Society
摘要：An organization’s capability to set up and properly manage business operations is seen as a key factor inpromoting flexibility and agility, which directly impacts organizational performance. Such a capacitypasses directly through business process management (BPM). In the quest for technological support forbusiness processes, enterprise resource planning (ERP) has become one of the most commonly used tools topromote interdepartmental integration, create unified information flows, reduce redundancy, and increaseconnections between the different areas involved in business organizations. Therefore, this study aimed to applyBPM methodology on an industrial organization’s processes in order to automate them through an ERPsystem. After the BPM stages were applied, many process bottlenecks were identified and treated, thusimproving the developed activities and providing the company with more organized and concise information toassist in the development of business goals.