文章基本信息

标题：The student experience at risk? Measurement and enhancement of student experience in private tertiary education
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作者：Chenicheri Sid Nair ; Mahsood Shah
期刊名称：Studies in Learning, Evaluation, Innovation and Development
印刷版ISSN：1832-2050
出版年度：2014
卷号：10
期号：1
页码：21-29
出版社：Central Queensland University
摘要：Student experience results are increasingly used as a measure of educational quality. Institutions are increasingly using such measures as part of internal quality assurance. Governments and quality agencies are using such measures to identify potential risks, benchmarking with comparable institutions, and publishing the results in the public domain. In countries such as the UK, student experience results are also used in rankings and league tables. Since 2009, a number of policy instruments have been developed to strengthen the measurement and reporting of student experience. They include the introduction of the new University Experience Survey (UES), the current review of the Australian Graduate Survey (AGS), and the introduction of the MyUniversity website. To date none of the recent policies related to student experience are aimed at private tertiary education. This is despite the growth of the private sector, and student experience now being used by the Tertiary Education Quality and Standards Agency (TEQSA) as risk indicators. This paper outlines the current dilemma in the consistent measurement and reporting of student experience, and it argues the need for the government to revisit its policies with the view of a ‘one tertiary education’ approach which can be used by all kinds of providers including VET, higher education, and dual sector providers.
关键词：Private tertiary education; student experience; government policy