文章基本信息

标题：Avaliando o progresso da eficiência com tecnologia em uma cadeia de hotéis espanhola
本地全文：下载
作者：Maria Del Rosario González Rodrigues ; Rosario Martín-Samper ; Antonio Carlos Giuliani 等
期刊名称：RAE - Revista de Administração de Empresas
印刷版ISSN：2178-938X
出版年度：2015
卷号：55
期号：5
页码：551-562
语种：English
出版社：RAE - Revista de Administração de Empresas
摘要：This paper analyzes the changes in the total factor productivity index of a Spanish hotel chain in the period from 2007 to 2010 with the purpose of identifying efficiency patterns for the chain in a period of financial crisis. The data envelopment analysis (DEA) Malmquist productivity index was used to estimate productivity change in 38 hotels of the AC chain. Results reveal AC hotels’ efficiency trends and, therefore, their competitiveness in the recession period; they also show the changes experienced in these hotels’ total productivity and its components: technological and efficiency changes. Positive efficiency changes were due to positive technical efficiency rather than technological efficiency. The recession period certainly influenced the performance of AC Hotels, which focused on organizational changes rather than investing in technology.
其他摘要：This paper analyzes the changes in the total factor productivity index of a Spanish hotel chain in the period from 2007 to 2010 with the purpose of identifying efficiency patterns for the chain in a period of financial crisis. The data envelopment analysis (DEA) Malmquist productivity index was used to estimate productivity change in 38 hotels of the AC chain. Results reveal AC hotels’ efficiency trends and, therefore, their competitiveness in the recession period; they also show the changes experienced in these hotels’ total productivity and its components: technological and efficiency changes. Positive efficiency changes were due to positive technical efficiency rather than technological efficiency. The recession period certainly influenced the performance of AC Hotels, which focused on organizational changes rather than investing in technology.
关键词：Efficiency;productivity;data envelopment analysis;Malmquist index;Spanish hotel chains;Eficacia;productividad;data envelopment analysis;índice Malmquist;cadenas de hoteles española;Eficiência;produtividade;data envelopment analysis;índice Malmquist;cadeia de hotéis espanhola
其他关键词：Efficiency; productivity; data envelopment analysis; Malmquist index; Spanish hotel chains