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文章基本信息

  • 标题:El boom de la calidad en las empresas españolas
  • 本地全文:下载
  • 作者:Martí Casadesús Fa ; Iñaki Heras Saizarbitoria
  • 期刊名称:Universia Business Review
  • 印刷版ISSN:1698-5117
  • 出版年度:2005
  • 卷号:3
  • 期号:7
  • 出版社:Universia Business Review
  • 摘要:In this article we analyze the impact of the implementation on Quality Management Systems (QMS) in the Spanish industry. In order to do it, we study the implementation of the famous standard ISO 9000 and the EFQM model in Spain compared with its impact in the rest of the UE-25. In spite of analyzing the motivations and the results obtained after the implementation of these Quality Management Systems, we present the results of a Delphi?s national study.
  • 其他摘要:In this article we analyze the impact of the implementation on Quality Management Systems (QMS) in the Spanish industry. In order to do it, we study the implementation of the famous standard ISO 9000 and theEFQM model in Spain compared with its impact in the rest of the UE-25. In spite of analyzing the motivations and the results obtained after the implementation of these Quality Management Systems, we present the results of a Delphi?s national study.
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