文章基本信息

标题：¿Influye la imagen de responsabilidad social en la intención de compra? el papel de la identificación del consumidor con la empresa
本地全文：下载
作者：Enrique Bigne Alcañiz ; Rafael Currás Pérez
期刊名称：Universia Business Review
印刷版ISSN：1698-5117
出版年度：2008
卷号：4
期号：19
出版社：Universia Business Review
摘要：Are investments in communication activities which try to position the brand as a socially responsible entity justified? There still exist both in the academic world and in the managerial practice some doubts with regards to whether the Corporate Social Responsibility influences the consumer ́s purchase behaviour, and being it so, through which mechanism is that influence caused. This analysis tries to shed some light on the question, by including the concept of consumer-company identification. Thus, is empirically contrasted a model which compares influence of brand’s social responsibility image and corporate ability image on purchase intent through consumer-company identification. Conclusions states that while brand’s social responsibility image influences on purchase intent trough identification, corporate ability image influences directly and positively on purchase intent with no need of such mediation.
其他摘要：Are investments in communication activities which try to position the brand as a socially responsible entity justified? There still exist both in the academic world and in the managerial practice some doubts with regards to whether the Corporate Social Responsibility influences the consumer ́s purchase behaviour, and being it so, through which mechanism is that influence caused. This analysis tries to shed some light on the question, by including the concept of consumer-company identification. Thus, is empirically contrasted a model which compares influence of brand’s social responsibility image and corporate ability image on purchase intent through consumer-company identification. Conclusions states that while brand’s social responsibility image influences on purchase intent trough identification, corporate ability image influences directly and positively on purchase intent with no need of such mediation.