文章基本信息

标题：Developing an Instrument to Measure the Adoption of Mobile Services
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作者：Shang Gao, John Krogstie ; Keng Siau
期刊名称：Mobile Information Systems
印刷版ISSN：1574-017X
出版年度：2011
卷号：7
DOI：10.3233/MIS-2011-0110
出版社：Hindawi Publishing Corporation
摘要：Currently, there is no standard instrument for measuring user adoption of mobile services. Based on the mobile service acceptance model, this paper reports on the development of a survey instrument designed to measure user perception on mobile services acceptance. A survey instrument was developed by using some existing scales from prior instruments and by creating additional items which might appear to fit the construct definitions. In addition, a pilot study was conducted by distributing the survey to 25 users of a mobile service called Mobile Student Information Systems. As a result, a survey instrument containing 22 items were retained. Furthermore, the results showed that the reliabilities of all the scales in the survey instrument were above the target acceptance level.