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文章基本信息

  • 标题:Critical Success Factors for Leading Hotel Brands in Asia: A Case Study of Banyan Tree
  • 本地全文:下载
  • 作者:Huawen Shen
  • 期刊名称:International Journal of Marketing Studies
  • 印刷版ISSN:1918-719X
  • 电子版ISSN:1918-7203
  • 出版年度:2015
  • 卷号:7
  • 期号:3
  • 页码:19
  • DOI:10.5539/ijms.v7n3p19
  • 出版社:Canadian Center of Science and Education
  • 摘要:

    This study examines the critical success factors for Banyan Tree hotels which is a brand of Asian origin. Strategic choices, quality product, human resource management and Asianess are identified as four critical factors from three data sources-site visits, websites analysis and in-depth interviews. The implications are also provided for the success development of Banyan Tree hotels as well as Asian hospitality industry.

  • 其他摘要:This study examines the critical success factors for Banyan Tree hotels which is a brand of Asian origin. Strategic choices, quality product, human resource management and Asianess are identified as four critical factors from three data sources-site visits, websites analysis and in-depth interviews. The implications are also provided for the success development of Banyan Tree hotels as well as Asian hospitality industry.
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