文章基本信息

标题：How does organizational trust benefit work performance?
本地全文：下载
作者：Ning Li ; Jin Yan ; Mingxuan Jin 等
期刊名称：Frontiers of Business Research in China
印刷版ISSN：1673-7326
电子版ISSN：1673-7431
出版年度：2007
卷号：1
期号：4
页码：622-637
DOI：10.1007/s11782-007-0035-7
出版社：Higher Education Press, co-published with Springer-Verlag GmbH
摘要：We studies the relationship between organizational trust and work performance through questionnaire method. By establishing six nested models and two non-nested models and comparing them with the hypotheses model, we find that an employee’s trust in his/her immediate superior, co-workers, and the top manager all exert positive influences upon his/her work performance and these influences are independent and supplementary to one another. We also discuss the complex effects of an individual’s perception of different organizational members upon their behaviors. It is found that the influence of an employee’s trust in top manager upon individuals’ job performance is partially mediated by his/her trust in immediate superiors.
关键词：organizational trust; trust in top manager; trust in immediate superior; trust in co-workers; work performance
其他关键词：组织内信任，高层信任，直接领导信任，同事信任，工作绩效