文章基本信息

标题：The effectiveness of workplace coaching: a meta-analysis of contemporary psychologically informed coaching approaches
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作者：Qing Wang ; Yi-Ling Lai ; Xiaobo Xu 等
期刊名称：Journal of Work-Applied Management
印刷版ISSN：2205-2062
电子版ISSN：2205-149X
出版年度：2022
卷号：14
期号：1
页码：77-101
DOI：10.1108/JWAM-04-2021-0030
语种：English
出版社：Emerald Publishing
摘要：The authors examine psychologically informed coaching approaches for evidence-based work-applied management through a meta-analysis. This analysis synthesized previous empirical coaching research evidence on cognitive behavioral and positive psychology frameworks regarding a range of workplace outcomes, including learning, performance and psychological well-being. Design/methodology/approach The authors undertook a systematic literature search to identify primary studies (k = 20, n = 957), then conducted a meta-analysis with robust variance estimates (RVEs) to test the overall effect size and the effects of each moderator. Findings The results confirm that psychologically informed coaching approaches facilitated effective work-related outcomes, particularly on goal attainment (g = 1.29) and self-efficacy (g = 0.59). Besides, these identified coaching frameworks generated a greater impact on objective work performance rated by others (e.g. 360 feedback) than on coachees' self-reported performance. Moreover, a cognitive behavioral-oriented coaching process stimulated individuals' internal self-regulation and awareness to promote work satisfaction and facilitated sustainable changes. Yet, there was no statistically significant difference between popular and commonly used coaching approaches. Instead, an integrative coaching approach that combines different frameworks facilitated better outcomes (g = 0.71), including coachees' psychological well-being. Practical implications Effective coaching activities should integrate cognitive coping (e.g. combining cognitive behavioral and solution-focused technique), positive individual traits (i.e. strength-based approach) and contextual factors for an integrative approach to address the full range of coachees' values, motivators and organizational resources for yielding positive outcomes. Originality/value Building on previous meta-analyses and reviews of coaching, this synthesis offers a new insight into effective mechanisms to facilitate desired coaching results. Frameworks grounded in psychotherapy and positive appear most prominent in the literature, yet an integrative approach appears most effective.
关键词：Workplace coaching;Coaching psychology;Meta-analysis;Psychological well-being;Learning and development