文章基本信息

标题：An Empirical Study on Investigating Mobile Payment Effect on Automated Teller Machine Use
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作者：Hongzhen Lei ; Juanli Lan ; Kamal Abubker Abrahim Sleiman 等
期刊名称：Open Journal of Business and Management
印刷版ISSN：2329-3284
电子版ISSN：2329-3292
出版年度：2022
卷号：10
期号：3
页码：1071-1087
DOI：10.4236/ojbm.2022.103057
语种：English
出版社：Scientific Research Publishing
摘要：The utilization of mobile payment and automated teller machine (ATM) services by consumers in Xian is dependent on their level of trust in its operation. The study looked into the perceived ease of use, usefulness, system security, trust, convenience, mobility, and cost-effectiveness of mobile payments and ATMs. As a result, this paper used the technology acceptance model (TAM) to evaluate the impact of mobile payments on automated teller machine (ATM) services. SPSS was used to conduct a correlation analysis on 210 mobile payment system and ATM users. The findings indicate that the researched parameters have a positive effect on the use of mobile payments while having a negative effect on the use of ATM services in Xi’an.
关键词：Mobile PaymentAutomated Teller Machine