文章基本信息

标题：Quality Enhancement of Corporate Management Systems: An Overview of Best Management Practices
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作者：Giron Kamonja ; Yan Liang ; Muhammad Tayyab Sohail 等
期刊名称：Journal of Service Science and Management
印刷版ISSN：1940-9893
电子版ISSN：1940-9907
出版年度：2014
卷号：07
期号：04
页码：302-312
DOI：10.4236/jssm.2014.74027
语种：English
出版社：Scientific Research Publishing
摘要：In this my present study, I elaborate different types of management, management staffs, types of managers and leaders along with their capacities of work and their roles in any organization or institute to achieve the desired goal with the help of employees. A study found that most of the CEOs of the 62 major US-based companies spent at least 10 percent of their time in quality enhancement efforts. The critical importance of employees’ involvement in the quality process of an organization is based on the belief that the best process innovation ideas come from the people actually doing the job. Employee involvement in quality efforts can only come about when the employees know that the organization cares for them. Best companies do not just confine education and training to their shop floor employees and managers. Top executives are actively involved in the learning process themselves. Training is the key element of management system. For the smooth run of any organization we always need proper training for all employees including leadership authority.
关键词：Management; Training; Quality; Management Practice