文章基本信息

标题：A QUALITATIVE APPROACH TO EXPLORE THE ROLE OF INTELLECTUAL CAPITAL PRACTICES (ICP) FOR BANKS’ PERFORMANCES: A Knowledge Base Perspective
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作者：Wasim ul Rehman ; Sumaira Rehman ; Abdul Rehman 等
期刊名称：Australian Journal of Business and Management Research
电子版ISSN：1839-0846
出版年度：2015
卷号：4
期号：11
页码：48-59
DOI：10.52283/NSWRCA.AJBMR.20150411A05
语种：English
出版社：New South Wales Research Centre Australia (NSWRCA)
摘要：This research study has twofold objectives, first to explore in depth knowledge base view of banks’ professionals regarding the adoption of intellectual capital practices (i.e. human capital, structural capital and relational capital) and second to get know professionals subjective opinions about importance of such practices to obtain sustainable performances of banks in a competitive environment. Based on interpretive phenomenological approach (IPA) the study provides multidimensional realistic implications for top management echelons in banking industry and for future academic researchers. The findings of study reveals that intellectual capital practices are deeply addressed by banks’ professionals. Banks are penetrating regarding the human capital (HC), structural capital (SC) and relational capital (RC) practices to build competitiveness through market share and profitability. Learning and education, employee’s experience and expertise and their innovative and creative abilities are very key constructs of human capital. The study explores fore-mentioned abilities provide substantial contribution for banks’ performance in the shape of market share and profitability. The study presents the subjective opinion of twelve participants from a geographical area (Lahore) however more sample size will provide the parsimonious picture about IC awareness and its implementations to link it with banks’ performances.
关键词：Intellectual Capital;Human Capital;Structural Capital;Relational Capital Banking Industry;Pakistan