文章基本信息

标题：Transaction Costs Data Impact on Process Self-Organization Evaluation of Quality Management System
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作者：Yury Klochkov
期刊名称：E3S Web of Conferences
印刷版ISSN：2267-1242
电子版ISSN：2267-1242
出版年度：2021
卷号：320
页码：1-10
DOI：10.1051/e3sconf/202132003001
语种：English
出版社：EDP Sciences
摘要：This paper will focus on the transaction costs analysis approach to estimating the level of quality management systems self-organization. It became possible to consider transaction costs in quality management systems with the reclassification of consumer. A suggested classification of consumers includes both “external’ and “internal” consumers and also “hidden” and “latent” consumers. Another approach of accounting costs and consumers data allowed us to analyze quality management systems by the share and the level of self-organization.