文章基本信息

标题：Avaliao da qualidade da manuteno eletromecanica na Companhia de Saneamento Básico do Estado do Piauí
本地全文：下载
作者：Jorge Luiz de Macedo ; Irenilza de Alencar Ns ; Luis Antonio Mendes de Mesquita Araújo 等
期刊名称：Research, Society and Development
电子版ISSN：2525-3409
出版年度：2021
卷号：10
期号：15
页码：1-10
DOI：10.33448/rsd-v10i15.23041
语种：English
出版社：Grupo de Pesquisa Metodologias em Ensino e Aprendizagem em Ciências
摘要：The quality of the electromechanical maintenance service applied at the Basic Sanitation Company of Piauí, in the interior board, is still quite deficient and needs to be adjusted in its processes. It is action research in which the researcher has an active role in the decision process. In this study, the quality of electromechanical maintenance applied in the company was evaluated. Interviews were carried out with specific questionnaires with the company's employees and customers. Paraconsistent logic was used to assess the quality of maintenance applied in the process. With the results found, it was observed that corrective maintenance is not the most adequate, and suggestions for changes in the process and the style of quality management are presented to promote regularity, service improvement, and organizational development of the company.
关键词：Quality;Maintenance;Electromechanics.