文章基本信息

标题：From Toxicity in Online Comments to Incivility inAmerican News: Proceed with Caution
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作者：Anushree Hede ; Oshin Agarwal ; Linda Lu 等
期刊名称：Conference on European Chapter of the Association for Computational Linguistics (EACL)
出版年度：2021
卷号：2021
页码：2620-2630
DOI：10.18653/v1/2021.eacl-main.225
语种：English
出版社：ACL Anthology
摘要：The ability to quantify incivility online, in news and in congressional debates is of great interest to political scientists. Computational tools for detecting online incivility for English are now fairly accessible and potentially could be applied more broadly. We test the Jigsaw Perspective API for its ability to detect the degree of incivility on a corpus that we developed, consisting of manual annotations of civility in American news. We demonstrate that toxicity models, as exemplified by Perspective, are inadequate for the analysis of incivility in news. We carry out error analysis that points to the need to develop methods to remove spurious correlations between words often mentioned in the news, especially identity descriptors and incivility. Without such improvements, applying Perspective or similar models on news is likely to lead to wrong conclusions, that are not aligned with the human perception of incivility.