文章基本信息

标题：Employee wellbeing, productivity and firm performance
本地全文：下载
作者：Jan-Emmanuel De Neve ; Christian Krekel ; George Ward 等
期刊名称：CEP Discussion Paper
出版年度：2019
卷号：2019
语种：English
出版社：Centre for Economic Performance
摘要：Does higher employee wellbeing lead to higher productivity, and, ultimately, to tangible benefits to the bottom line of businesses? We survey the evidence and study this question in a meta-analysis of 339 independent research studies, including the wellbeing of 1,882,131 employees and the performance of 82,248 business units, originating from 230 independent organisations across 49 industries in the Gallup client database. We find a significant, strong positive correlation between employees' satisfaction with their company and employee productivity and customer loyalty, and a strong negative correlation with staff turnover. Ultimately, higher wellbeing at work is positively correlated with more business-unit level profitability.
关键词：employee satisfaction;engagement;employee productivity;firm performance;wellbeing;meta-analysis