文章基本信息

标题：Analysis of Needs and Processes: Social Skills Program for Unemployed People with Disabilities
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作者：Camila de Sousa Pereira-Guizzo ; Almir Del Prette ; Zilda Aparecida Pereira Del Prette 等
期刊名称：Psico-USF
印刷版ISSN：1413-8271
出版年度：2019
卷号：24
期号：3
页码：1-12
DOI：10.1590/1413-82712019240305
语种：English
出版社：Universidade São Francisco
摘要：This study evaluated indicators of needs and processes in a social skills program for unemployed people with physical disabilities. The needs assessment - measured via self-reporting instruments - indicated the importance of preparing participants for job interviews and improving some social skills related to work, which would serve as a basis for the definition of the program’s objectives. The skills developed in the program were as follows: civility, feedback, communication, empathy, offering help, citizenship, assertiveness, dealing with criticism, problem solving, job interview performance, and expressing positive feelings. For the process evaluation, the program’s sessions were filmed and analyzed using indicators such as task performance. This study showed the importance of planning a program that considers the characteristics of the participants and of continuously monitoring its application to ensure the suitability of the intervention and the achievement of its objectives.
关键词：social skills training;professional placement;physical disability;program evaluation;assessment of needs