文章基本信息

标题：PENERAPAN MANAJEMENLAYANAN TEKNOLOGI INFORMASI MENGGUNAKAN FRAMEWORK INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY V.3 (studi kasus STMIK Mardira Indonesia)
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作者：Jajat Sudrajat ; Yucki Prihadi ; Agus Iim Surya 等
期刊名称：Jurnal Computech & Bisnis
印刷版ISSN：1978-9629
电子版ISSN：2442-4943
出版年度：2019
卷号：13
期号：1
页码：18-27
语种：Indonesian
出版社：E Jurnal LPPM STMIK Mardira Indonesia, Bandung
摘要：In the implementation of governance, information security factor is a very important aspect to be noticed, considering the performance of governance will be disrupted if the information as one of the main objects of governance experience information security issues concerning confidentiality, integrity, and availability. Because of this, it is necessary to have operational standard procedures to minimize the level of vulnerability. So we need an adequate information security management for system users to become safer and more comfortable.The operational standards are based on the information technology infrastructure library version 3 sub-service domain design service service catalog management and information security management to support adequate IT management and management.The result of this design is Standard Operating Procedure (SOP) for IT services. We expect this research can helpSTMIK Mardira Indonesiato improve its service capability and improve its security and role.