文章基本信息

标题：Understanding Innovation in Education: A Service Co-Production Perspective
本地全文：下载
作者：Luis Rubalcaba
期刊名称：Economies
印刷版ISSN：2227-7099
出版年度：2022
卷号：10
期号：5
页码：1-22
DOI：10.3390/economies10050096
语种：English
出版社：MDPI, Open Access Journal
摘要：Innovation in education has been heavily focused on pedagogical, technological, or regulatory elements, while service innovation relates to other elements involving interpersonal and community co-production too. This paper provides a conceptual framework to understand innovation in education from a service economic perspective. This is done by bridging two rather disconnected research areas: service innovation and education innovation. The results indicate that (i) the characteristics of education as a service (such as interactive co-production) should be taken into account to better understand how innovations are created and implemented; (ii) innovation modes in education can be aligned with service innovation modes, mainly when a public service logic is adopted; (iii) the tension existing in service innovation between customization and standardization is replicated in the education sector; and (iv) multiagent frameworks in service innovation are particularly visible in innovative learning communities. Managerial and policy implications should be guided by service-friendly principles such as freedom, autonomy, and subsidiarity.
关键词：education;services;innovation;co-production