文章基本信息

标题：The Effect of Supportive Work Environment on Employee Retention at Malaysia Information, Communication, and Technology (ICT) Industry
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作者：Nurul Ezaili Alias ; Nor Adibah Zailan ; Arnida Jahya 等
期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2019
卷号：9
期号：8
页码：61-77
DOI：10.6007/IJARBSS/v9-i8/6210
语种：English
出版社：Human Resource Management Academic Research Society
摘要：The decreasing number of employee retention rate especially in the Information, Communication, and Technology (ICT) industry, either in local and global, cannot be exempted. Previous studies revealed that a supportive work environment is among the retainable factors. Thus, the purpose of this study examined the effect of supportive work environment on employee retention. There are three dominant predictors of a supportive work environment, namely organizational support, supervisory support, and job satisfaction that are hypothesized to have a positive and significant relationship with employee retention. A total of 257 questionnaires have distributed and 183 valid questionnaires have returned. The data collected are statistically analyzed and reported in descriptive statistics, frequency, Pearson correlation, and multiple regression analyses. The findings of the study confirmed that only supervisory support and job satisfaction, have a positive and significant relationship with employee retention. However, there is no significant relationship found between organizational support and employee retention among ICT employees.