文章基本信息

标题：Developing Measures of Dialogic Communication on Organizational Change: An Exploratory Study
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作者：Syed Jamal Abdul Nasir Syed Mohamad ; Roshidi Hassan ; Norlida Abdul Hamid 等
期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2019
卷号：9
期号：6
页码：640-652
DOI：10.6007/IJARBSS/v9-i6/5978
语种：English
出版社：Human Resource Management Academic Research Society
摘要：The purpose of this paper is to develop and validate a dialogic communication scale on the setting of organizational change. This scale can be served as a basis for the assessment of dialogic communication from the employees’ perspective Based on the previous literature, this study conceptualized the construct of dialogic communication into five dimensions and generated an initial measurement of 20 items. The samples empirical data obtained was used to analyze the empirical validation of dialogic communication construct according to its underlying dimensionality. Findings developed 16 items scale that measured the five dimensions. A tentative norm of dialogic communication scale is presented while the scale’s theoretical and practical applications were also discussed. In conjunction with past recommendations, this study pioneered the effort of developing a quantitative dialogic communication scale that is hopeful to bolster the effective communication effort in organizational change. Additionally, the findings offer sound theoretical development of dialogic communication.