期刊名称:International Journal of Academic Research in Business and Social Sciences
电子版ISSN:2222-6990
出版年度:2018
卷号:8
期号:15
页码:201-211
DOI:10.6007/IJARBSS/v8-i15/5101
语种:English
出版社:Human Resource Management Academic Research Society
摘要:The purpose of this research is to conduct an interactive learning and teaching online activity particularly in front office course in Universiti Teknologi MARA (UiTM). A qualitative study will be conducted in Universiti Teknologi MARA (UiTM) specifically in Faculty of Hotel and Tourism Management, one of the prominent institutions of public higher learning in Malaysia. Students will be interviewed to get their feedback on software designed to be used in the front office course. The findings of the study is hoped to discover the relevancy of front office interactive learning online towards added value learning and teaching of students and lecturers in the university. The study attempt to address the level of understanding and the user friendliness software to lecturers and students in teaching and learning of front office interactive online.