文章基本信息

标题：Relationship between Organizational Culture and Job Loyalty among Five-star and Four-star Hotel Employees
本地全文：下载
作者：Nur Shifa Mohd Razali ; Mohd Salehuddin Mohd Zahari ; Tuan Ahmad Tuan Ismail 等
期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2018
卷号：8
期号：15
页码：14-32
DOI：10.6007/IJARBSS/v8-i15/5090
语种：English
出版社：Human Resource Management Academic Research Society
摘要：This study examines the relationship between the organizational culture, its attributes and the effect towards job loyalty among the 5-star and 4-star hotel employees in Malaysia. Data were collected from 270 hotel employees through self-administered questionnaires. Instruments were adopted from previous researchers. Data were validated using exploratory factor analysis, and linear regression was employed to examine the relationships between the variables under investigation. From the result, three organizational cultural dimensions (bureaucratic, innovative and supportive culture) were found to have significant impact on employees’ loyalty. This study develops a better understanding of organizational culture and leadership styles and their influence on employee loyalty towards their organisation. As a future research direction, researchers can examine organizational culture with other variables such as leadership style, organizational commitment, and employee engagement, specifically in the Malaysian setting.