文章基本信息

标题：A Proposed Tool for Lean Healthcare Performance Improvement (LHPI)
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作者：Nurul Fadly Habidin ; Norlaile Salleh Hudin ; Wan Salmuni binti Wan Mustaffa 等
期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2017
卷号：7
期号：6
页码：1131-1141
DOI：10.6007/IJARBSS/v7-i6/3144
语种：English
出版社：Human Resource Management Academic Research Society
摘要：In current competitive business and modern work, organizational culture and Lean Healthcare (LH) is important to improve organizational performance in healthcare industry. Healthcare industry itself is moving forward toward preparing a cost and time efficient, morale, quality, and safety healthcare providers. Thus, the aim of this study is to develop a lean healthcare tool that incorporate lean healthcare practices, quality improvement effort and performance measure in Malaysian healthcare industry. This finding is to provide a lower cost of material, improve supply chain process, better service quality for customer, and Just in Time (JIT) services deliveries. This study also expect to eliminate healthcare waste and defects in many aspects of the healthcare operation, strengthening relationships with vendors, producing high quality products, and ultimately serve customers better than competitors. The development through lean healthcare tool will be conduct in Malaysia healthcare industry and will also be adopt to analyze the data gather from systems validation process. Further, the findings of the study are expects to provide a practical guideline for healthcare practitioner to enhance performance improvement and to provide tested lean healthcare system, quality improvement effort and performance improvement systems in healthcare industries through a tool. Development of lean healthcare tool will be test in this research. Hence, this research might be important to Malaysian Healthcare industry in improving performance improvement. As such, it is expected to benefit both researchers, practitioners, consultant and academic player.