文章基本信息

标题：Occupational Stress on Job Performance of Office Work-Based Employees in Malaysia’s Port
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作者：Ahmad Nur Azam Ahmad Ridzuan ; Norlida Zakirai@ Zakaria ; Erratul Shela Eshak 等
期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2017
卷号：7
期号：11
页码：1321-1331
DOI：10.6007/IJARBSS/v7-i11/3568
语种：English
出版社：Human Resource Management Academic Research Society
摘要：This study was conducted to examine the impact of Occupational Stress on Job Performance of office work-based employee in one of Malaysia’s port. It also aims to recognize the main factors of Occupational Stress that will affect the performance of the employees. The dependent variable was job performance, while the independent variables were role ambiguity, role conflict, inadequate resources (facility) and workload. This study used a quantitative survey method, and data was collected using a set of structured questionnaires. The respondents involved were those working in office environment that perform administrative duties. The finding was analyzed using Pearson correlation and multiple regression analysis to reveal the result of independent and dependent variables. The findings show that role ambiguity, role conflict and workload were contributed to the employee job performance, whereas inadequate resources (facility) was not contribute to the employee job performance. Some recommendations were suggested such as clarification on job specification on the early tenure, encouragement in work collaboration and educate employees on time management and task priorities.