期刊名称:International Journal of Academic Research in Business and Social Sciences
电子版ISSN:2222-6990
出版年度:2022
卷号:12
期号:2
页码:100-109
DOI:10.6007/IJARBSS/v12-i2/11517
语种:English
出版社:Human Resource Management Academic Research Society
摘要:Budget hotel is a low-cost hotel that provides basic facilities for guests and the best hotels for people to stay while travelling. However, there are several criteria (factors) that need to be considered when selecting a budget hotel. The aim of this study is to identify and rank important criteria (factors) for the selection of budget hotels and to determine the best selected budget hotels in Kuala Perlis. The study used a Multi-Criteria Decision Making (MCDM) approach for the methodological perspective. The study adopted the Fuzzy Complex Proportional Assessment (COPRAS-F) method for ranking of five criteria (factors) namely, price, location, cleanliness, service and facilities provided by the budget hotel. The results indicated that the important factors selecting budget hotel has been achieved using Fuzzy COPRAS-F method.