文章基本信息

标题：Acceptance of Integrated Mobile Healthcare App to Bridge Medical Personnel and Patients
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作者：Nalini Arumugam ; Jeyarajan Sri Ramulu ; Santhi Muniandy 等
期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2021
卷号：11
期号：9
页码：414-426
DOI：10.6007/IJARBSS/v11-i9/11026
语种：English
出版社：Human Resource Management Academic Research Society
摘要：This research aims to study the perceptions of both public and healthcare providers in using an integrated mobile healthcare App. This study adopted a mix-method to elicit data. A survey was administered among 150 members of the public and 40 medical experts. To validate the survey response, five representatives from the public and four from the service providers were interviewed. The results revealed that most of the respondents strongly approved to digitize their medical records using a mobile medical app in compliance with the Personal Data Protection Act as they believe that using mobile health apps to manage appointments, schedules, and notifications will improve patient safety. They also reckoned that building a one-stop medical App that will allow easy access to both patients and their health care providers. The semi-structured interview results concluded with five major themes; effective and efficient, accurate reports, easy access to medical reports, immediate access to healthcare and save time where the participants stressed about the significance of developing a mobile App in the medical field. Future study recommendations are made to develop and implement a healthcare mobile App to interconnect medical service providers and receivers.