文章基本信息

标题：The Impact of Language Barriers and Discrimination Issues on Work Productivity of Foreign Workers
本地全文：下载
作者：Maria Mohd Salleh ; Zurinawati Mohi ; Norhasnida Nordin 等
期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2021
卷号：11
期号：16
页码：42-52
DOI：10.6007/IJARBSS/v11-i16/11215
语种：English
出版社：Human Resource Management Academic Research Society
摘要：This study aims to examine the impact of language barriers and discrimination issues on the work productivity of foreign workers. The study was conducted at Sheraton Hotel, Petaling Jaya. A total of 76 questionnaires were completed using an online survey of Google Form. The literature review was conducted to examine the information regarding independent and dependent variables. The findings indicated that language barriers and discrimination issues could affect the work productivity of foreign workers. This study showed that language barriers, discrimination issues, and miscommunication were significantly correlated with the work productivity of foreign workers. All in all, the researchers can conclude that both independent variables can affect the work productivity of foreign workers.