文章基本信息

标题：The Relationship between Emotional Intelligence and Innovative Work Behavior
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作者：Nor Hazana Abdullah ; Yun Xuan Lai ; Nor Aziati Abdul Hamid 等
期刊名称：Journal of Techno-Social
印刷版ISSN：2229-8940
出版年度：2021
卷号：13
期号：1
页码：29-36
语种：English
出版社：Penerbit UTHM
摘要：Researchers agree that innovation is one of the competitive business strategies to ensure sustainability of local small and medium sized enterprises (SMEs) in the global market. However, the level of innovative work behavior (IWB) among Malaysiaâ€™s SMEs is not encouraging. Studies have claimed that emotional intelligence as one of the precursors of innovative work behavior. Emotional intelligence (EQ) enables employees to disseminate and implement innovative ideas more effectively as they have the abilities to understand and manage their own emotion and others. Thus, this study aimed to examine the relationship between emotional intelligence and its respective dimensions with innovative work behavior among employees working in food and beverage (F&B) medium sized enterprises. The research is quantitative research questionnaires as data collection method. A total of 400 questionnaires were collected from F&B medium sized enterprisesâ€™ employees located at Selangor, Kuala Lumpur, Johor, Perak, and Penang via quota sampling. Descriptive analysis confirmed that the level of IWB is moderate in line with previous studies. EQ explained 25.7% variance in IWB with self-management has the est influence. This finding implies that selection and hiring of employees should consider the use of EQ for testing.
关键词：Emotional intelligence; innovative work behaviour; medium sized enterprise; food and beverage manufacturing employees