文章基本信息

标题：Artificial Intelligence and its Drastic Impact on E-Commerce Progress
本地全文：下载
作者：Ahmad Yousef Areiqat ; Ahmad Fathi Alheet ; Rasha A.A.Qawasmeh 等
期刊名称：Academy of Strategic Management Journal
印刷版ISSN：1544-1458
出版年度：2021
卷号：20
期号：2
页码：1-11
语种：English
出版社：The DreamCatchers Group, LLC
摘要：With the fast advancement of science, innovation and the economic society, the use of Artificial Intelligence (AI) has gotten increasingly normal, as its improvement insightfully affects our work and way of life. In the field of web-based business, AI innovation has likewise been very much applied and accomplished great outcomes. Artificial intelligence has become a significant main impetus for the improvement of online business. We will examine the significant effect and incredible centrality of artificial intelligence on the web-based business advancement. Artificial Intelligence (AI) in E-Commerce industry is being used by online retailers for giving visit bot administrations, examining client remarks, and for offering customized types of assistance to online customers. Truth be told, a 2019 Unbiased investigation found that 1 in each 5 customers are eager to buy products or administrations from a visit bot, while 40% of the online customers are searching for incredible offers and shopping bargains from talk bots. While the worldwide E-trade deals are projected to contact $4.8 billion continuously 2021, Gartner predicts that around 80% of all client communications will be overseen by AI advances (with no human specialist) constantly 2020. Anyway, how has Artificial Intelligence in E-trade changing or changing the shopping experience in 2019? Through this part, we will feature a portion of the significant uses of Artificial Intelligence in E-commerce alongside a portion of the genuine business models.
关键词：Artificial Intelligence;E-Commerce;Online Retailers;Modern Communication Technology