文章基本信息

标题：Developing a Conceptual Model of Implementation of Business Functions Integration in the Internal Business Process Performance
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作者：Erwin Yulianto ; Iman Sudirman ; Sutarman 等
期刊名称：Academy of Entrepreneurship Journal
印刷版ISSN：1087-9595
出版年度：2021
卷号：27
期号：2
页码：1-14
语种：English
出版社：The DreamCatchers Group, LLC
摘要：The research used in assessing the performance of internal business processes in this study uses strategic management theory and operations management through the Resource-Based View approach, Market-Based View aspects and Organization Culture. The Banking Industry has to think about the business processes and workflows to empower employees and what they need to do to stay competitive in the face of rapidly changing competition. The method used in this research is a Literature Review with a descriptive approach that will produce a conceptual model. The resulting conceptual model development was adopted from DeLone and McLean's Model about the success of the Information System which was combined with the input variables studied to produce an implementation model for the integration of business functions to improve the performance of internal business processes.
关键词：Market Based View;Resource Based View;Corporate Culture;Integration of Business Functions;Internal Business Process Performance